customer care Archive

  • Happy-customers

    Business Start-Up Myths – Having more customers is better

    Yet another business start-up myth relates to customers. Many people think that having more customers is better. There are of course many elements to this myth, as well as many falsehoods and some truths. Dealing with demand Obviously having more customers could be better. As...

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  • Business-Case-Studies

    Business Case Studies and Testimonials

    Recently I discussed the importance of customer feedback and customer care. Such things are essential elements of good business. A growing business can only be successful if it is aware of its customers’ needs and desires. Gathering feedback and putting it to good use can...

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  • Customer-Feedback

    The Importance of Customer Feedback And Customer Care

    A recent survey carried out by the Forum of Private Business shows that around 44% of business owners want to improve customer satisfaction and yet more still want to be able to do more business with their current customers. Clearly in order to do this,...

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  • Praise From Simply Business

    Praise From Simply Business

    Simply Business have recently mentioned our article on customer care in their “Top 5 business sites of the week” publication. It’s nice to see people finding the articles written here useful enough to share with their audience. Many thanks to Jasper Martens and Simply Business...

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  • Customer Care

    Customer Care

    In business, customer care is paramount. Happy customers will become loyal customers who return for more and will spread the good word about your business to their friends and family. Customer Care is not just about having a good customer care team, but includes many...

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  • Customer Testimonial

    I have just started up my own company ... I have had many queries, you answered all my questions, whilst being really helpful and professional.

    Richard


    We are happy with all business we have conducted with you and are quite happy to recommend you on what you have done and assistance you given us up to date.

    Stephen


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